Salesforce Certified Administrator
Salesforce is the world’s most popular CRM (customer relationship management) system. This demand is set to create 3.3 million jobs in the Salesforce ecosystem by 2022*.
Who is the course for?
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Those looking to build their skills in Salesforce. No prior Salesforce experience is necessary
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Existing Salesforce Administrators
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Administrators interested in creating Applications on Salesforce and wanting in depth knowledge on building business processes, reports and security around their application
What you’ll learn
This course provides an understanding of current Salesforce capabilities and customisation options, to prepare you for the certification exam (exam fee included). Basic familiarity with the platform will be helpful but not essential.
At the end of the course you will know how to:
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Set up organisations and users
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Manage security and access
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Customise fields, layouts, records and processes
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Strategically use sales, marketing, service and support applications
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Manage activities and collaborative features
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Manage data - importing, uploading, deleting, validating, backing up
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Use and customise analytical and reporting functions
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Automate workflows
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Install and administer the Salesforce mobile app and identify opportunities for using AppExchange
The details
*Industry certified and non-Government funded. Student loans and allowances do not apply.
$895 + GST*
(including certification exam fee)
Start date
Course duration
Cost (incl. exam fee)
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Get certified in four weeks
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Four hours per week face-to-face instruction (4 pm to 8 pm) and four and a half hours per week, in your own time
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Maximum 20 people per class
Outcome
Salesforce Certified Administrator
About Tech Futures Lab
At Tech Futures Lab, education for the digital age is what we do. We’ve partnered with Salesforce to deliver this programme.
Plus because Tech Futures Lab specialises in learning for the real world, you’ll get not just the information but the skills you need to apply it. Our programme packages everything for you and you get the support of our expert team. You can just turn up and learn.
Our trainer
Our Salesforce accredited training team blends technical skill with an understanding of contemporary professional education.
In the news
Tech Futures Lab and Salesforce today have announced a collaboration to offer Kiwis sophisticated training in the world's leading CRM (customer ...
Tech Futures Lab and Salesforce today have announced a collaboration to offer New Zealanders sophisticated training in the world's leading CRM ...